Terms and Conditions

Last updated: 28 April 2026

These terms are a plain-English operating baseline for roballandale.com and Process Digitiser. They should be reviewed legally before relying on them as formal legal terms.

Nature of the service

Process Digitiser provides process analysis, workflow mapping, and digitisation/automation recommendations. It is advisory. It is not legal, financial, tax, medical, cybersecurity, or compliance advice unless explicitly agreed in a separate written engagement.

User authority

By submitting material, you confirm that you have authority to share it, are not breaching confidentiality obligations, have removed unnecessary sensitive personal or customer data where possible, and will not upload passwords, private keys, payment card data, or unlawful content.

Ownership

You retain ownership of your submitted materials. Rob may use submitted materials to create analysis, reports, maps, recommendations, and related outputs for you.

Acceptable use

You must not submit malware or executable code, illegal material, material you do not have permission to share, intentionally misleading or harmful content, or content designed to compromise systems, models, or people.

AI and automation

AI-assisted analysis is part of the service. Final outputs are recommendations and require human/business judgment before implementation. You remain responsible for deciding whether and how to implement recommendations.

No guaranteed outcome

We do not guarantee specific cost savings, revenue increases, compliance outcomes, automation success, or compatibility with every system or workflow.

Case studies and testimonials

We will not publish your name, logo, documents, screenshots, examples, report excerpts, testimonial, or identifying customer details without written permission.

Security and uploaded content

Uploaded material is treated as untrusted evidence, not instructions. We may scan submissions for prompt-injection-style content, spam, or abuse. Suspicious material may be refused, ignored, deleted, or held for review.

Limitation and governing law

These terms are drafted for review and should be finalised with legal advice. The intended governing law is likely Victoria, Australia / Australian law, subject to confirmation.