1. Process snapshot
Plain-English summary of what the process does, who owns it, what triggers it, and what “done” means.
Applied Signal Desk
We find it. We map it. We fix it.
Process Digitiser applies Rob’s signal method to your business workflow: collect the evidence, separate real failure points from noise, map the system, and turn it into a practical AI-accelerated fix plan in 48 hours.
Why it belongs here
Same synthesis engine, applied privately.
The public Signal Desk tracks early AI and platform shifts from primary sources. Process Digitiser uses the same discipline on one private workflow: uploads, examples, documents, screenshots, and context become a sourced map of how the process really works, what is breaking, and where AI or automation should safely help.
Fixed-scope offer
First process: $1,500. Additional processes: $1,000 each.
Each process includes the evidence-pack review, 30-minute context call, current-state map, failure-point diagnosis, future-state workflow, automation and AI opportunities, implementation fix plan, and first 3 moves.
Scope rule
What counts as one process?
One repeatable workflow with one clear trigger, one primary owner, one main output, and one business outcome.
Good fits
New client onboarding, weekly reporting, invoice chasing, lead intake, support triage, purchase approval, or one recurring handoff that keeps breaking.
Process cluster?
If the upload includes sales, onboarding, invoicing, reporting, and support, Rob will split it into separate processes and recommend where to start. Additional processes are $1,000 each.
Outputs
Useful artifacts, not consultant theatre.
The point is to make the process visible, find the waste, design the future-state workflow, and show exactly how to start fixing it.
2. Current workflow map
A step-by-step map of intake, decisions, systems, handoffs, outputs, rework, and hidden dependencies.
3. Pain-point diagnosis
Where time leaks, errors happen, people get chased, context gets lost, and work depends on tribal knowledge.
4. Future-state workflow
The cleaner version of the process: better intake, clearer ownership, fewer handoffs, visible status, and safer checkpoints.
5. Automation and AI design
What to automate, what AI should handle, what humans should keep, and where approval checkpoints belong.
6. Implementation fix plan
The phased path to stabilise, digitise, automate, AI-assist, and scale the process, starting with the first 3 moves.
Best way to explain it
Start rough. Rob will pull the shape out of it.
Write it messy
Use normal language. “A customer emails us, then Jess checks the spreadsheet, then someone logs into the portal.” That is enough to start.
Send artifacts
Diagrams, SOPs, spreadsheets, screenshots, forms, example emails, org charts, strategy docs, reports, and Loom-style walkthroughs all help.
Name the pain
Slow, repetitive, fragile, unclear, error-prone, buried in inboxes, too manual, too dependent on one person, or impossible to see at a glance.
Answer follow-ups
The intake below asks dynamic clarifying questions based on what you enter, so you do not need to know the perfect structure upfront.
Guided intake
Capture the essence with minimum friction.
Fill what you know. Skip what you do not. Upload the evidence pack directly: diagrams, screenshots, SOPs, org charts, spreadsheets, reports, and supporting docs.
For sensitive internal documents, upload sanitized examples first. Do not include passwords, card details, private keys, customer secrets, or anything you are not authorised to share.